Forums › ACCA Forums › General ACCA Forums › YOU ARE NOT AUTHORISED TO ACCES PAGE – ACCA BOOK AN EXAM
- This topic has 131 replies, 23 voices, and was last updated 2 years ago by ohitssid.
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- March 9, 2022 at 11:07 pm #650595
I am receiving the above message when I click on Book an exam from my portal. I have an exam tomorrow morning, I read to clear cache or update browser, I have done both of these. I rang ACCA but only got answering machine, they said they are having issues with downloading dockets and exam booking. I don’t know what to do!
March 9, 2022 at 11:28 pm #650596Me too!!!
March 9, 2022 at 11:35 pm #650597I’m so stressed! I really hope that it is resolved by the morning! I really don’t want to have to take the exam in a few days if it doesn’t work tomorrow!
March 10, 2022 at 12:07 am #650599I’ve called them a few times & can’t get through. It’s been like this for over 12hrs. I really do not want to reschedule either!
March 10, 2022 at 2:22 am #650603“You are not authorised to access page” Anyone facing same issues? Please, help out on how to resolve this.
March 10, 2022 at 3:07 am #650605I got through to someone at ACCA. They said they’re trying to fix the issue.
Unfortunately if not resolved will need to be rescheduled to contingency week next week or June!!!
March 10, 2022 at 4:43 am #650612Hey i tried calling them, it says the number doesnt exist.
March 10, 2022 at 4:47 am #650613Any update guys? I can’t access it as well
March 10, 2022 at 4:48 am #650614I’m based in Australia so I’ve been emailing with ACCA in Sydney. They advised me to keep trying and if I still do not gain access by exam time that I will receive an email directly from ACCA about next steps i.e. rescheduling.
March 10, 2022 at 4:48 am #650615any updates ? I have my exam in an hour
March 10, 2022 at 4:51 am #650616manjarisen, I don’t know the details of your situation but if you are sitting a remote exam please see the following thread –
March 10, 2022 at 4:54 am #650618Likewise for any of the people above that are sitting exams by remote invigilation. Please also see this thread-
March 10, 2022 at 5:01 am #650622I have already obtained the exam docket successfully in two weeks ago, and I need to enter into “Book an Exam” page to start my exam in an hour but it appears “You are not authorised to access page”. I don’t want to reschedule my exam.
March 10, 2022 at 5:06 am #650624My exam is in 25mins!
Apparently we will have the option to reschedule to next week or June.
Really do not want to reschedule either!
March 10, 2022 at 5:06 am #650625Same here, I really dont want to reschedule, ugh this is worse than exam stress
March 10, 2022 at 5:08 am #650626Hey where does it say about the options ? cuz Ive mailed the acca team and Im not expecting them to respond anytime soon
March 10, 2022 at 5:11 am #650627I’m based in Australia so I have been emailing with ACCA ANZ. They got back to me within minutes!
March 10, 2022 at 5:19 am #650628Think time zone differences may impact on response times. Believe it’s afternoon in Australia at moment.
March 10, 2022 at 5:19 am #650629Has anyone been able to gain access yet?
March 10, 2022 at 5:22 am #650630Wait for some time, It may work after 10-15 min.
March 10, 2022 at 5:24 am #650631asish087, is that based on personal experience?
March 10, 2022 at 5:26 am #650632Exam is in an hour and I’m also getting this error
March 10, 2022 at 5:26 am #650633Would encourage people to keep trying. Hope it gets fixed.
March 10, 2022 at 5:28 am #650634Just got off the phone to ACCA. They said keep trying for 20mins (as my exam is in 3 minutes) and if I still can’t gain access I will receive an email by end of today to reschedule.
March 10, 2022 at 5:28 am #650635I called my tutor, she said, will get access to CBE platform before like 15 min. But few people have got after 10-15 min.
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