I am receiving the above message when I click on Book an exam from my portal. I have an exam tomorrow morning, I read to clear cache or update browser, I have done both of these. I rang ACCA but only got answering machine, they said they are having issues with downloading dockets and exam booking. I don't know what to do!
ACCA Forums
General ACCAYOU ARE NOT AUTHORISED TO ACCES PAGE - ACCA BOOK AN EXAM
Me too!!!
I'm so stressed! I really hope that it is resolved by the morning! I really don't want to have to take the exam in a few days if it doesn't work tomorrow!
I’ve called them a few times & can’t get through. It’s been like this for over 12hrs. I really do not want to reschedule either!
"You are not authorised to access page" Anyone facing same issues? Please, help out on how to resolve this.
I got through to someone at ACCA. They said they’re trying to fix the issue.
Unfortunately if not resolved will need to be rescheduled to contingency week next week or June!!!
Hey i tried calling them, it says the number doesnt exist.
4y ago#7Any update guys? I can't access it as well
I’m based in Australia so I’ve been emailing with ACCA in Sydney. They advised me to keep trying and if I still do not gain access by exam time that I will receive an email directly from ACCA about next steps i.e. rescheduling.
any updates ? I have my exam in an hour
manjarisen, I don't know the details of your situation but if you are sitting a remote exam please see the following thread -
https://opentuition.com/topic/not-able-to-print-docket/
Likewise for any of the people above that are sitting exams by remote invigilation. Please also see this thread-
https://opentuition.com/topic/not-able-to-print-docket/
I have already obtained the exam docket successfully in two weeks ago, and I need to enter into "Book an Exam" page to start my exam in an hour but it appears "You are not authorised to access page". I don't want to reschedule my exam.
My exam is in 25mins!
Apparently we will have the option to reschedule to next week or June.
Really do not want to reschedule either!
Same here, I really dont want to reschedule, ugh this is worse than exam stress
Hey where does it say about the options ? cuz Ive mailed the acca team and Im not expecting them to respond anytime soon
I’m based in Australia so I have been emailing with ACCA ANZ. They got back to me within minutes!
Think time zone differences may impact on response times. Believe it's afternoon in Australia at moment.
Has anyone been able to gain access yet?
Wait for some time, It may work after 10-15 min.
asish087, is that based on personal experience?
Exam is in an hour and I'm also getting this error
Would encourage people to keep trying. Hope it gets fixed.
Just got off the phone to ACCA. They said keep trying for 20mins (as my exam is in 3 minutes) and if I still can’t gain access I will receive an email by end of today to reschedule.
I called my tutor, she said, will get access to CBE platform before like 15 min. But few people have got after 10-15 min.
This is amazing ! hope it all works
did anyone get in eventually, I am from Namibia and I am also getting the same message
This happened to me on the7th as well, but i eventually got in way after my schedule time
Given the above responses I would encourage people to keep trying. Of there is a chance you can get access this is surely better than rescheduling.
Has anyone managed to get in yet?
Still not in
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