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YOU ARE NOT AUTHORISED TO ACCES PAGE – ACCA BOOK AN EXAM

Forums › ACCA Forums › General ACCA Forums › YOU ARE NOT AUTHORISED TO ACCES PAGE – ACCA BOOK AN EXAM

  • This topic has 131 replies, 23 voices, and was last updated 3 months ago by ohitssid.
Viewing 30 posts - 1 through 30 (of 132 total)
1 2 3 4 5 →
  • Author
    Posts
  • March 9, 2022 at 11:07 pm #650595
    Melissamc16
    Participant
    • Topics: 3
    • Replies: 11
    • ☆

    I am receiving the above message when I click on Book an exam from my portal. I have an exam tomorrow morning, I read to clear cache or update browser, I have done both of these. I rang ACCA but only got answering machine, they said they are having issues with downloading dockets and exam booking. I don’t know what to do!

    March 9, 2022 at 11:28 pm #650596
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    Me too!!!

    March 9, 2022 at 11:35 pm #650597
    Melissamc16
    Participant
    • Topics: 3
    • Replies: 11
    • ☆

    I’m so stressed! I really hope that it is resolved by the morning! I really don’t want to have to take the exam in a few days if it doesn’t work tomorrow!

    March 10, 2022 at 12:07 am #650599
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    I’ve called them a few times & can’t get through. It’s been like this for over 12hrs. I really do not want to reschedule either!

    March 10, 2022 at 2:22 am #650603
    timmyh
    Participant
    • Topics: 0
    • Replies: 1
    • ☆

    “You are not authorised to access page” Anyone facing same issues? Please, help out on how to resolve this.

    March 10, 2022 at 3:07 am #650605
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    I got through to someone at ACCA. They said they’re trying to fix the issue.

    Unfortunately if not resolved will need to be rescheduled to contingency week next week or June!!!

    March 10, 2022 at 4:43 am #650612
    Aroona
    Member
    • Topics: 8
    • Replies: 7
    • ☆

    Hey i tried calling them, it says the number doesnt exist.

    March 10, 2022 at 4:47 am #650613
    syahmihaziq
    Participant
    • Topics: 0
    • Replies: 3
    • ☆

    Any update guys? I can’t access it as well

    March 10, 2022 at 4:48 am #650614
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    I’m based in Australia so I’ve been emailing with ACCA in Sydney. They advised me to keep trying and if I still do not gain access by exam time that I will receive an email directly from ACCA about next steps i.e. rescheduling.

    March 10, 2022 at 4:48 am #650615
    manjarisen
    Member
    • Topics: 0
    • Replies: 8
    • ☆

    any updates ? I have my exam in an hour

    March 10, 2022 at 4:51 am #650616
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    manjarisen, I don’t know the details of your situation but if you are sitting a remote exam please see the following thread –

    https://opentuition.com/topic/not-able-to-print-docket/

    March 10, 2022 at 4:54 am #650618
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    Likewise for any of the people above that are sitting exams by remote invigilation. Please also see this thread-

    https://opentuition.com/topic/not-able-to-print-docket/

    March 10, 2022 at 5:01 am #650622
    Connie3667
    Member
    • Topics: 2
    • Replies: 15
    • ☆

    I have already obtained the exam docket successfully in two weeks ago, and I need to enter into “Book an Exam” page to start my exam in an hour but it appears “You are not authorised to access page”. I don’t want to reschedule my exam.

    March 10, 2022 at 5:06 am #650624
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    My exam is in 25mins!

    Apparently we will have the option to reschedule to next week or June.

    Really do not want to reschedule either!

    March 10, 2022 at 5:06 am #650625
    manjarisen
    Member
    • Topics: 0
    • Replies: 8
    • ☆

    Same here, I really dont want to reschedule, ugh this is worse than exam stress

    March 10, 2022 at 5:08 am #650626
    manjarisen
    Member
    • Topics: 0
    • Replies: 8
    • ☆

    Hey where does it say about the options ? cuz Ive mailed the acca team and Im not expecting them to respond anytime soon

    March 10, 2022 at 5:11 am #650627
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    I’m based in Australia so I have been emailing with ACCA ANZ. They got back to me within minutes!

    March 10, 2022 at 5:19 am #650628
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    Think time zone differences may impact on response times. Believe it’s afternoon in Australia at moment.

    March 10, 2022 at 5:19 am #650629
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    Has anyone been able to gain access yet?

    March 10, 2022 at 5:22 am #650630
    asish087
    Member
    • Topics: 0
    • Replies: 4
    • ☆

    Wait for some time, It may work after 10-15 min.

    March 10, 2022 at 5:24 am #650631
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    asish087, is that based on personal experience?

    March 10, 2022 at 5:26 am #650632
    tbmks
    Participant
    • Topics: 1
    • Replies: 74
    • ☆☆

    Exam is in an hour and I’m also getting this error

    March 10, 2022 at 5:26 am #650633
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    Would encourage people to keep trying. Hope it gets fixed.

    March 10, 2022 at 5:28 am #650634
    amybrowne3
    Participant
    • Topics: 0
    • Replies: 12
    • ☆

    Just got off the phone to ACCA. They said keep trying for 20mins (as my exam is in 3 minutes) and if I still can’t gain access I will receive an email by end of today to reschedule.

    March 10, 2022 at 5:28 am #650635
    asish087
    Member
    • Topics: 0
    • Replies: 4
    • ☆

    I called my tutor, she said, will get access to CBE platform before like 15 min. But few people have got after 10-15 min.

    March 10, 2022 at 5:34 am #650636
    manjarisen
    Member
    • Topics: 0
    • Replies: 8
    • ☆

    This is amazing ! hope it all works

    March 10, 2022 at 5:35 am #650637
    Blackrosepanda
    Participant
    • Topics: 0
    • Replies: 13
    • ☆

    did anyone get in eventually, I am from Namibia and I am also getting the same message

    March 10, 2022 at 5:37 am #650638
    Blackrosepanda
    Participant
    • Topics: 0
    • Replies: 13
    • ☆

    This happened to me on the7th as well, but i eventually got in way after my schedule time

    March 10, 2022 at 5:38 am #650639
    mrjonbain
    Moderator
    • Topics: 1
    • Replies: 1558
    • ☆☆☆☆☆

    Given the above responses I would encourage people to keep trying. Of there is a chance you can get access this is surely better than rescheduling.

    March 10, 2022 at 5:43 am #650640
    arif59
    Member
    • Topics: 1
    • Replies: 6
    • ☆

    Has anyone managed to get in yet?

  • Author
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