Forums › ACCA Forums › General ACCA Forums › Ethics Module – Access issue – IS FIXED
- This topic has 12 replies, 5 voices, and was last updated 1 year ago by Kim Smith.
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- January 17, 2022 at 8:01 pm #646798
Hi, I have issue issue with Ethics module since Thursday and can’t complete the module on myACCA account. When I launch the module and open unit I want to do it just keeps loading. I tried on two different devices but havimg same issue.
I sent email to ACCA and they said it’s due to result being uploaded and should be back to normal on Monday but it’s still not working on Mon eve. Anyone had this issue? Can you please share your experience how you sorted out?
Thanks a million
January 17, 2022 at 10:47 pm #646804Being fully honest myacca site is a nightmare.
I had a lot of issues that i couldnt login. Site design horrendous. You CAN’T find anything easily there. You find article that link you to direct site, when you open it it’s myacca landing page and then you spend a lot of time looking where designer placed the button you’re looking for.
So well, I would trust them, they will fix it at some point.
And really, ACCA website is the worst designed sites I have ever seen.
January 18, 2022 at 10:11 am #646852@bilalm0033 – I can access the module but you are quite right – the units are not loading within it. I will see if I can expedite a solution but in the meantime you might go back to ACCA yourself and advise that the units are not loading.
And by the way, we do have a separate forum for EPSM https://opentuition.com/forum/ask-acca-tutor-forums/acca-ethics-and-professional-skills-module
January 18, 2022 at 9:28 pm #646970Thanks a million Kim.
I got reply from ACCA today saying it should start working from today but still not loading. I cleared my browser cache, cookies etc as they suggested, used different device but still same issue. Hopefully they will sort out soon.
January 19, 2022 at 7:53 am #646988I too have sent another/different message – it cannot be a cookies/cache issue if it is affecting multiple users. Thank you for keeping me posted.
January 20, 2022 at 8:31 am #647102Sorry – the units seems not to be loading still today. Seems there is nothing to be done but wait. Someone has suggested that if you tweet the issue it might get someone else looking into it https://twitter.com/ACCA_UK
January 21, 2022 at 12:10 am #647164I did send a tweet just few minutes ago. Hopefully someone will look at this. Thanks for that.
It’s so annoying ACCA keeps sending me same general email to clear cookies, caches and asking for more details. I have already sent screenshots and details 3 times and today again they sent me same email. I don’t know why they don’t flag the issue to IT team if several studenta are having the issue.
I was in the middle of completing EPSM and wanted to apply for membership after receiving result on Monday but can’t continue Ethics module since last Thu. 🙁
January 21, 2022 at 6:08 pm #647227There appears to be a “fix” for this now – when you click on a unit – say Unit 4 – it goes to a page which shows a backward arrow to “Launch Unit 3” on the left and an arrow to the right “Launch Unit 5” but above “Launch Unit 3” on the left there is now a red box “ENTER” – if you click on that it opens Unit 4.
I hope that helps!
January 22, 2022 at 11:57 pm #647290Yes it’s working now. Thanks a million everyone for your help
January 18, 2023 at 1:26 pm #676902Sorry, but its not fixed. Am I blind, or i dont have such arrows?
Its annoying we are paying such good money and its not working 3 days in a row.
January 18, 2023 at 2:34 pm #676915@bakardzhievn – you were replying on a post that is a year old. I have just replied on your other post.
January 26, 2023 at 7:45 am #677376Hi am unable to access EPSM module. The site isn’t getting loaded at all. Can anyone help me how to fix this?
January 26, 2023 at 9:33 am #677381@anusha1995 – it is working fine for me. If you are using Chrome browser, I suggest you contact ACCA directly https://forms.accaglobal.com/contact-us and select EPSM as the topic so your query goes to the right department.
If you are not using Chrome, you should try that first.
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