Forums › ACCA Forums › General ACCA Forums › Logging in problem to MyACCA
- This topic has 6 replies, 3 voices, and was last updated 4 years ago by isabelber.
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- December 18, 2019 at 11:23 am #556169
I can’t log in to MyAcca. It shows an error(I know username and password). How can i solve this problem? Is anyone here?
December 31, 2019 at 12:37 pm #556571I’m having troubles today to access the Ethics module. It says that the security cert has expired.
December 31, 2019 at 12:56 pm #556572Akhad – I can’t answer your Q – I can only suggest to try later. 31 December is a very busy day for the ACCA network because it is the deadline for subscriptions and CPD declarations.
Isabelber – I encountered this problem yesterday (same error message) and still have it today – there doesn’t seem to be anyone in ACCA to contact to fix it quickly (offices are closed until next Monday) but I have reported the error.
December 31, 2019 at 12:59 pm #556573Hi Kim,
Thanks for the reponse. I’ve emailed them too. I imagine I will have to take the day off then!
December 31, 2019 at 1:09 pm #556574Hello to you both – I just called ACCA:
Akhad – there is an auto-recorded message about myACCA issues which, as I suggested, are due to the volume of traffic on the site. The recommendation is to try later. (I think 2 years ago I couldn’t pay subscription until the new year because of a similar issue – it was not a problem to be a few days late.)
Isabelber – problems with EPSM were reported yesterday and IT is working on it. There is no timescale for when it might be fixed – the suggestion is certainly days rather than hours. I will check daily (except tomorrow) and post an update here when it appears to be working again.
January 2, 2020 at 8:48 am #556684Isabelber – EPSM seems to be back up and running today.
January 5, 2020 at 12:44 am #556845Thanks Kim,
I got straight back into it!
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