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General ACCALogging in problem to MyACCA

EEric6y ago
I can't log in to MyAcca. It shows an error(I know username and password). How can i solve this problem? Is anyone here?
IIsabel6y ago#1
I'm having troubles today to access the Ethics module. It says that the security cert has expired.
KKimTutor6y ago#2
Akhad - I can't answer your Q - I can only suggest to try later. 31 December is a very busy day for the ACCA network because it is the deadline for subscriptions and CPD declarations. Isabelber - I encountered this problem yesterday (same error message) and still have it today - there doesn't seem to be anyone in ACCA to contact to fix it quickly (offices are closed until next Monday) but I have reported the error.
IIsabel6y ago#3
Hi Kim, Thanks for the reponse. I've emailed them too. I imagine I will have to take the day off then!
KKimTutor6y ago#4
Hello to you both - I just called ACCA: Akhad - there is an auto-recorded message about myACCA issues which, as I suggested, are due to the volume of traffic on the site. The recommendation is to try later. (I think 2 years ago I couldn't pay subscription until the new year because of a similar issue - it was not a problem to be a few days late.) Isabelber - problems with EPSM were reported yesterday and IT is working on it. There is no timescale for when it might be fixed - the suggestion is certainly days rather than hours. I will check daily (except tomorrow) and post an update here when it appears to be working again.
KKimTutor6y ago#5
Isabelber - EPSM seems to be back up and running today.
IIsabel6y ago#6
Thanks Kim, I got straight back into it!
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