General ACCAADMINISTRATION REVIEW

I don't want to get anyone's hopes up unnecessarily, but I've just had the strangest email from the ACCA which reads... Following the release of results for the December 2014 exam session we have identified an error in the calculation of your original mark for Paper P2 - INT. The mark you achieved in this paper was 52% and not 50% as originally stated on the notification issued to you on 8 February. The revised mark still represents a pass but we believe it is important that you now receive the correct mark for the paper. A revised result notification will be issued to you shortly and your exam options for the June 2015 and December 2015 exam sessions remain unchanged. I would like to assure you that we have a large number of safeguards and checks built into the marking procedure and the processing of exam results to ensure that the final results issued to candidates are correct. Nevertheless we are extremely concerned that this situation should have occurred and will be taking any measures we can to ensure that this cannot happen again in the future. Please accept my apologies once again for any inconvenience caused by this error. If you have any additional queries regarding this matter then please contact the Examinations Department on: [email protected] Yours sincerely Julie Hotchkiss Director, Customer Services Not quite sure what's going on here and whether I'm the only one to receive such an email. I'm pleased to get the extra 2 marks, but it's worrying that they got the grade wrong in the first place. So their marking system isn't as robust as we might think after all.

That is interesting girlfriday. I know my lecturer for P2 also acts as a marker. Who told me that the P2 lecturer has been setting exams for ACCA for years and over the years has got a bit bored covering the basics and so adds more and more complex stuff. However, from time to time this means that a) An exam question is harder than the examiner meant it to be b) he trips himself up covering obscure parts of the standards. When he trips himself up it takes some of the markers to point it out - this may be the case with you. After consultation with some of the markers, they have raised an issue and the examiner has agreed a credit for a different answer can be given. I seem to remember in June 2014, after the official answers came out, a day later they were withdrawn and then republished a few days later - can't remember if any adjustment was made.

That would make sense if this only related to P2, but I know of at least 3 other people who have had similar emails amending their mark who were all taking different exams, so something odd has happened. Marks seem to have been increased rather than decreased though.

Don't waste your money!

Does anybody have details what happened that they amended marks? It is very strange it happened only for people who passed...

I went through administrative review with 48 marks in P5 and received this: "Your examination script has now been fully reviewed and I can confirm that the result issued to you was indeed correct. ACCA has a large number of stringent checks in place throughout both the marking procedure and processing of candidates' results to ensure that the final results issued are correct. As part of this process there are nine independent checks during the marking process to verify that the data returned to ACCA is correct. The administrative review carried out on your script has re-checked all stages of this process and indeed confirmed that there has been no error in the original marking. Your result for P5 will therefore remain unchanged." It's the 3rd time I take P5 and I'm absolutely sure there was nothing to add...it means I never pass this... But they propose me to appeal for additional 52: "If you are unhappy with this outcome and believe that ACCA did not apply its procedures properly when carrying out this review, you may appeal to the Examination Appeals Committee. To do so, you must submit your appeal in writing to Head of Examinations at the address below, by 26th August 2015 enclosing a fee of 52GBP. Your appeal will then be forwarded to the Committee for consideration. In order to ensure that your studies are not disrupted please also submit your examination entry for the next session of examinations, if you wish to attend. Should your appeal be upheld, amendments will be made free of charge and your appeal fee will be returned to you. The outcome of your appeal will be notified to you by 3rd September 2015." Did everybody appealed this way? What is the procedure? Is there any chance to get two marks more? At least for trying and considering a mountain of money already spent for this exam?

Just had and are still having a very bad experience with the Admin Review of ACCA: For F8, I achieved 49%. I never failed one exam with ACCA. As i had a very good feeling on my exam, and generally i have good understanding of how well it went, I asked for an Administrative Review. They told me that all of my questions were marked with “Considerably Below Required Standard” rating which means that the candidate can receive “0 – 35%” of the “%Marks achieved in the Syllabus area”. There were a total of 5 Syllabus sections tested, A, B, C, D and E and in ALL OF THEM, i was rated “Considerably Below Required Standard”, thus with a maximum rating of 35% of total marks available for each Syllabus. If I have achieved a maximum rating of 35% in each of the individual Syllabus then, if summed up, the total mark of the exam could not have been marked at 49% but only a maximum of 35%. In other words, since i achieved 35% or less of the total marks for each Syllabus, my total mark on my exam mathematically speaking could not have been a 49% Fail but must have been between “0 – 35%”. Therefore, i doubt that the markings on the individual have been done correctly and diligently. I also question the summing up of the individual ratings of the different Syllabus tested. ACCA refuses to answer my questions until i pay another 52 GBP for their unreasonable and incoherent work! Very unprofessional and frustrating experience so far with ACCA…

Hello, please I am having problems downloading the SBL AND AAA notes

@esicynthia said: Hello, please I am having problems downloading the SBL AND AAA notes

Wrong topic! Please be more specific. what is the problem? try another device or ask someone in your college / office for help please

I think we need a better body than Acca. More professional and transparent. The policy of refusing remarking is unethical. It implies that any error or oversight by the marker especially for theory papers such as AAA is not rectified. Theory papers are subjective. i wrote AAA for the second time and getting same mark 46. I exhausted notes on open tuition, visited their webinars did a lot of past exam papers and you tell me i keep getting the same mark.

Thank you all for sharing your experiences, it has surely helped me because I was contemplating going for an administrative review after I got my results at 48% APM. Now after following the thread, I see it is pretty much a waste of my time so I am in the process of re-booking. However I would like to share my disgruntlement at the way ACCA handles these exam issues - with such lack of transparency and rigidity. I say this because in Sept 2020 I sat an online based APM exam and 80% through the exam when I was only left with 1 last question, my laptop just went blank and started updating on its own. The proctor called me, updates lasted for about 5 min but when I tried to log back in I could not hence my exam was cut short. I informed ACCA of the incident and hoped they would mark my paper up to where I had attempted which was almost all of it ( they actually indicated somewhere on their website that they would do that in the event of a technical glitch, and they also claim that our exam scripts are updated in real time). It turned out that those claims of real time updating is not for real as ACCA waited till exam release date to inform me that there had been no mark for me and no further explanations. I had to write several emails asking for more clarity but I kept getting generic replies till finally after escalating my query for the umpteenth time I got a response saying that "the type of technical error that occurred was such that ACCA could not retrieve my script". I am still angry at this, I have had to re-write in Dec and have ultimately failed with that marginal mark mentioned earlier. Their failure to get my script is entirely their fault because their system is supposed to be updating in real time i.e. saving our work as we go. Secondly, I have come to realize that the type of update that occurred and disrupted my exam on that Sept exam day, does not automatically happen, someone must have authorised it to start at that time since a pop up message comes up and one has a choice to postpone. My question now is - since the proctors take over background functions and we do not get to see any pop-ups, could s/he have allowed the update to go through.....I am wondering about this and will try to get to the bottom of this, I feel prejudiced cheated, prejudiced, cant describe this awful feeling.

Bro i also got a 49 for AFM was thinking of a review but seems like its wasting money ill put in more effort this time thats all i understand

Has anyone ever gotten their final exams mark revised upward to a pass? I scored 48% in AAA. It was my 4th home based sitting attempt. I have took this option due to exam center closure in the USA because of Covid-19. This was my final exam. The other strategic exams expire this December. That means I got to re-sit all the strategic exams after the AAA setback. I don't intend to sit for any. I am so fatigued. I have done my best to pass AAA in the last sitting. I do do have credit on MyACCA account. I am thinking of applying for an administrative review. I am done with ACCA if they don't have the two marks for me. Four professional exams to re-sit is a tough one for me after all this effort.