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APM

The Nature of Performance Management - ACCA Advanced Performance Management (APM)

VIVA Subject Guide

This chapter looks at what is meant by “performance management”. It is essential to understand that term if you are going to succeed in this exam as questions are directed at describing, improving and reporting on performance management systems.

YouTube video

Performance management

It is presumably obvious that organisations will want to improve their performance. However, it is not at all obvious how good performance should be defined. This will differ between organisations and departments within those organisations, and will often vary over time within a single organization or department.

90 Comments

  1. Aamer
    Hi i have been awarded exemption for PM paper but im planning on attempting APM exam so are these lectures and exam kit practice sufficient to pass or do i need to study PM then study APM. I would really appreciate if tutor can guide me on this
  2. hadehola
    Hi, did you get a response to this? I am about to study APM also, do I need a deep knowledge of PM? I attempted PM a really long time ago... when it was still paper F5
  3. kengarrettTutor
    For tutor responses please ask the question on the appropriate 'Ask the Tutor Forum'. However, to address your query here:

    APM does assume a knowledge of PM, but rather than for example, producing a variance statement, it is more likely to present you with one and ask you to assess its usefulness and what other information might be needed.

    If you start studying APM and DO LOTS OF PRACTICE QUESTIONS I think you will be able to reawaken PM/F5 skills as you go along.
  4. Abubakar
    Why am i not able to excess lectures for APM? l am clicking the APM section and it opens a tab that says'' page not found''
  5. iwonam
    I have the same issue. Can anyone help us?
  6. rose10
    where can i find old past papers dec 09 dec 10 and dec 07?
  7. kengarrettTutor
    You have to use Google using ACCA, P5, the exam session (eg December 2010) and the question name.
  8. Grace Soe
    Amazing teacher. I passed APM with 67%. Thank you very much teacher. :)
  9. DEEPESH
    can you please help me out with how did you clear APM and what was your strategy?
    do email me at [email protected].
  10. sarbes
    Was this opentutition classes and notes and then exam kit enough to pass the exams?
  11. kengarrettTutor
    Yes. But of the three items you mention, the exam kit is the most important. APM is relatively light on new techniques (EVA is the most prominent), but heavy on requiring you to apply techniques (often relatively simple) to solving the requirements in the exam. I also recommend reading the technical articles on the ACCA site.

    Study the notes and lectures first (BOTH) then start trying questions from the exam kit. You do not have to write out full answers but at least make drafts about what you would have said and always try to complete the calculations. Be very critical of yourself when comparing your answer (or answer plan) to the model answer.
  12. bigbadbiz
    Are there any links to where I can see the past exam questions mentioned?
  13. rayankardash
    Did you find any useful links? if yes please do share
  14. kengarrettTutor
    Google: APM or P5, ACCA, Question name, perhaps session (eg June 2018).
  15. maravaanyika1983
    Kindly assist. Is is possible to use the lectures and lecture notes only and pass the exam without study texts?
  16. helton
    What are the past questions u recommend we look at it writing in September 2021. Thank you
  17. helton
    From what year do you suggest we practice past questions if attempting to write APM this September.
  18. major1stest
    WOW!!!!!!!!!!!!!! Great Performance 10 10 s.
  19. EMMANUEL
    Pls how can I download video lectures
  20. kengarrettTutor
    Lectures are not downloadable.
  21. ojok
    Guys,

    I can't get any online videos?

    Any support?
  22. kengarrettTutor
    On-line lectures are available on-line only. They cannot be downloaded.
  23. Rishi
    Hello sir, I am really confused between Performance Management and Performance Measurement. Kind help me by letting me know what is the difference.
  24. kengarrettTutor
    First you set targets (eg budgets or other targets)

    Then you measure actual performance (performance measurement)

    Then you manage performance to make sure that actual performance is at least as good as target performance.

    So, you have a target for costs of, say, $600,000. Actual costs are $650,000 (performance measurement)

    Performance management would entail taking action to save $50,000.
  25. JohnSupporter
    Are questions from as far back as 2007 definitely on the ACCA web site?
  26. kengarrettTutor
    No, but they can nearly always be found using Google and searching something like:

    ACCA P5 June 2007 "Question name"

    Use P5 instead of APM as a search term.
  27. ojok
    Hi Team,

    I attempted APM is December 2019 and I failed. I would like to attempt it again in June 2020.

    What would be your advice to me Mr Ken Garrett because I am reading on my own.
  28. kengarrettTutor
    Because of the Covid-19 virue pandemic, you need to check here to see if there will be a June 2020 examination session in your country:

    https://www.accaglobal.com/uk/en/cam/coronavirus/june20-exams-global.html

    The advice I would give is to practice questions and to very carefully review your answers: did they address the requirements? Did they make use of data in the questions? Have they moved the problem forward eg an analysis of the data that allows conclusions to be drawn.

    Don't rely too much on models. Approach questions form a common sense point of view. Use models if useful but also to display your knowledge. What I'm trying to say is common sense first: fit models later. Obviously, if on reading a question, you spot where a model could be useful, then apply it.
  29. SpiroSupporter
    APM PASSED from my first attempt!

    100% I used OpenTuition resources, and ACCA technical articles and past papers.
    Thank you very much Mr Ken Garrett!!! You are a phenomenal!

    My approach was following:
    1. Watch carefully each lecture,
    2. Download and read the OpenTuition notes, and did all past exam questions recommended by Mr Ken Garrett.
    3. Read all technical APM articles on ACCA site.
    One week before the exam I did the specimen exam and the past 4 papers available on ACCA site. One paper per day.
    Good luck to everyone!!!
  30. kengarrettTutor
    Congratulations. Thank you for your kind words and for sharing your approach to studying for this exam.
  31. Nhan
    You are so excellent. This is my second attempt.
  32. Mary
    Is there any updated past paper questions available as ACCA past papers only go back to 2015?
  33. Manthan
    Are these lectures valid for December 2019?
    Also, your lectures are really good.
  34. nkeng
    Thank you guys for this wanderfull side it's really a great help. I took f5 two years ago and I'm in for p5 this December section I'm kind of rusty now with f5 knowledge so I don't really know how to prepare for the p5 I need some guidance on how to approach this.
  35. kengarrettTutor
    Read the notes and listen to the lectures, but then your emphasis must be on attempting questions. This is not an exam that expects you to describe theories: it expects you to solve questions, applying theory and techniques as necessary.

    If there are big blanks in your ability when you try questions you might have to revise those parts of F5 if that is where your knowledge is lacking.
  36. nkeng
    Thanks a lot. Fill a little confident now
  37. nkeng
    Thank you guys for this wanderfull side it's really a great help.
  38. Ansu Koroma
    Thanks Ken for this video lecture and also that of the introductory aspect. It was indeed very helpful. Actually I passed PM with 51% in December 2018 and I'm planning to attempt APM in December this year.


    Ken is there any difference or link between CSFs and KPIs?

    I think that organisations need to maintain a balance when dealing the competing claims of different groups of stakeholders in order to help reduce conflict of interest taking into account broader economic and social responsibilities.
  39. Ansu Koroma
    After going through the study text, I learnt that there's is a link between CSFs and KPIs. CSFs are the areas in the business where things must go right in order for the business to succeed. KPIs are the measures use to evaluate the achievement of CSFs.
  40. Syed
    the lectures are good for december 2018 exam as well
  41. John MoffatAdmin
    Correct :-)

    Our lectures are always updated for the current syllabus.
  42. Temitope
    Thank you for the lectures. Can you please shed more light on how we arrived at $45000 revenue. 2007 question 3: the healthy eating group.
  43. leilasak
    Hi! Thank you very much for the lectures, they are always very helpful!
    Are these lectures fine for December 2018 session? and one more question, is the syllabus the same or it has some changes from June 2018 ?
  44. Jessica1989
    Hi Open Tuition,

    I have exemptions from papers F1 to F9 since 2007. I am only just now starting ACCA from the professional level and I intend to begin with P5.

    I have bought an F5 Kaplan study text to use in conjunction with the Open Tuition notes and lectures. Can you please advise on the topics I should focus on while studying the F5 study text relevant to the P5 exam.

    In addition, are there any specific real life scenarios that are available to read relevant to both F5 and P5. This would aid understanding the concepts while studying.

    Lastly, I am also looking to use the SBL notes and lectures in the P3 area which is relevant for P5 without purchasing a study text. Would this be sufficient?

    Please advise.
  45. kadi21
    With regards to the suggesting questions for chapter one in APM, the ACCA website only has past exams from December 2013 upwards and the suggestions were Dec 07, 09 and 10. Is it possible to get suggesting questions within what ACCA has on their website?
  46. kengarrettTutor
    You can usually find copies copies of older questions by Googling something like

    P5 ACCA December 2010 'Question name'
  47. kadi21
    Okay thank you.
  48. kengarrettTutor
    No further revision lectures are planned for Sept 2018. To get more practice either BPP's or Kaplan's question practice/revision kits are fine. You get a 20% discount if you order BPP books through the OpenTuition site.

    Don't forget to look at the ACCA technical articles.
  49. Tolu
    Please can you tell me if this material will still be used September 2018 or is it likely to change and when will the new materials be made available? Thanks
  50. kengarrettTutor
    It is fine for September.
  51. bkkif1
    What about for December 2019?
  52. 123tonde
    Thank you for the good lectures apparently the practice questions December 2007/09/10 are not available anywhere not even on google.Infact anything prior to 2013 is not available
  53. chi1234
    Hi. Checking the Acca website for past papers on p5, I could only find from June 2013 till June 2015. From 2015 onwards, it is just sample questions not past questions. I could not also see the earlier past papers like 2007 ish. Please, any guide on how to access the other past papers? Any help is much appreciated. Thanks.
  54. kengarrettTutor
    You have to Google for them. Older papers are not on the ACCA web-site, but they can usually be found elsewhere.

    Try something like ACCA P5 December 2008. If you know a question name, then that helps.

    Whole papers from 2015 are not available anywhere as they have never been published.
  55. chi1234
    Thanks..
  56. Prakash
    Thank you so much Sir. God may bless you with lots of happiness in the world and good health. With your lecture and guidance I was able to pass this paper in one attempt. I have attempted four times before without your guidance, and was really frustated because it was the only paper that was stopping me from being ACCA member. I am also thankful to my friend, who recommended me about opentuition.com. I have donated 50 Euro, hope it helps in someway to people like me who could not afford to take online tuitions for 100's of pounds. Thank you once again open tuition and team and respected Lecturer.
  57. Prakash
    Could you please let me know the name of respected P5 lecturer?
  58. kengarrettTutor
    Thank you for your kind comments and generous donation. We are all delighted to hear about your success and it is always encouraging to us when we hear from students such as yourself. Many congratulations on becoming ACCA qualified!

    Best wishes for your future career.

    Kind regards,

    Ken Garrett.
  59. leoj
    I'm in your shoes, i wrote P4 thrice and failed, i switched to P5 and failed twice again, June 2018 will be my third attempt, i'm frustrated because that's my last paper. I hope to pass this time with the help of these videos
  60. jazib
    today I went through the old emails from previous attempts that I attempted P4 4-5 years ago, I failed once at 45 marks and again at 46 marks. Can't tell you how bad it feels even after these years
  61. mac13
    Written P5 twice before.
    But took a long gap for 3rd attempt now.Any tips to success? And how to get in touch again with the paper.
    Keep up with good work.
  62. nchowdhury
    Do these notes cover the new syllabus from Dec 2016? What % of change has happened from previous syllabus? Thanks for your response
  63. Paris
    Just some small deleted topics from previous paper, check acca website for details
  64. hiba
    Hi , Can you give your review about P5 and its opportunity in real life
  65. grantcallaway
    Please could you clarify something for me, as I find some terms to be very closely related but I don't want to stumble over the use of them in exams. I've put in brackets what I think they are...

    Mission statement (overall aim of organisation)
    Strategy (long-term plan to meet organisational objectives)
    Objectives (things that organisation wants to achieve)
    Critical success factors (areas that the company must excel in)
    KPI's (measurable elements in line with CSF)
    Measures (performance that is measured aimed at achieving objectives)

    The way I understand is that objectives are all aims, CSF are the important ones... Measures show achievement of objectives, KPI's show achievement of important ones.

    Please let me know if I've got that right??
  66. kengarrettTutor
    Seems spot on to me.

    Objectives tend to be very precise and often follow the SMART format: specific, measurable, achievable/accepted/relevant, time-limited.
  67. ismzb
    Hi, i have been trying to pass this paper without any success. My 5 attempts. can anyone help me?
  68. shar
    Thank you so much. Very nice lesson
  69. ificouldreach
    I am not finding pass papers from 2007 to 2010. Where can I get these
  70. ificouldreach
    i am not finding pass papers from 2007 to 2010. Where can I find them
  71. kengarrettTutor
    You have to Google them. Use the question name, ACCA and P5 together as search terms.
  72. fchimfwembe
    Thanks alot for the good lecture.
  73. ace124k
    Please I need support to download these audio notes...any possibility?
  74. opentuition_teamAdmin
    You can only watch lectures on line! That's the way to them and the site free!
  75. vicmus
    Excellent presentation and delivery! really enjoyed it. really is this enough to help me with the exam especially doing the suggested question practice after every chapter?

    LONG LIVE OT!!!!
  76. martha
    How do i go about this. Do i listen only as in the notes are exact as audio . i cant seem to decide how to do this. But on a brighter side , keep up with the good work. I love this page !!
  77. kengarrettTutor
    You can download the notes, but not the lectures.
  78. kengarrettTutor
    The lectures are not read from the notes, but the two should pretty much cover the same ground.

    I suggest you print out the notes. Listen to the lecture then immediately study the notes.

    Don't forget to try questions.
  79. mndenimazibuko
    Hi all
    Is it possible to download these notes and listen to them off-line? Please help
  80. serra
    no
  81. Hassan
    very informative...thanks
  82. ireti
    Excellent video, very informative.
  83. chituta
    Thank you. Enjoyed the lecture.
  84. Brian82000
    The explanation is really good compared to what I paid for last exams with one tuition provider.I am very positive come June I will be done with ACCA exams. I am remaining with P5 only.
  85. vicmus
    GOOD LUCK!!!
  86. cej08
    Thanks a mil!
  87. dianadiana
    Thank you for the lectures! They are very good!
  88. kengarrettTutor
    Thank you.
  89. sehdevadesh
    With due regards to all the tutors at open tuition, I found your lectures much more understandable and crisp!!!!!!
    Keep up the good work.
  90. kengarrettTutor
    Thank you. We will!

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