Hello everyone. Hope you're doing well. I've been unable to login into myacca account. It shows the message "Incorrect username/password" even though I've been entering the correct info. Moreover, I am unable to reset it cause when I click at forgot password it says "error sending email". I am also entering the correct email.
What should I do?
ACCA Forums
General ACCAUnable to login into myacca
Write them email. It takes them 2 days to repair an account.
https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect.html
I emailed them yesterday but haven't gotten any response yet.
5y ago#3Because of covid, they are taking a bit longer to respond to the email. Wait for them reply.
I am also facing the same problem now, did anyone get resolved?
This is happening to me too. I can log into the account here:
https://myacca.accaglobal.com/#/
But cannot access the exam center here:
https://cbept.accaglobal.com/tr-candidate/
This is annoying as I can't access the past exams. Is anyone else having the same issue?
Hi
I'am encountering the same issue and did emailed them and mentioned the problem but unfortunately it's been three days i haven't received any email and my account is not repaired either please instruct me.
5y ago#9General advice for web access issues:
"clear cookies and cache browser - close browser and try again"
Failing that, please contact ACCA either by telephone +44 (0)141 582 2000 or via https://forms.accaglobal.com/contact-us
If "three days" includes Saturday/Sunday you should probably need to allow at least one more working day.
myACCA does not opening and it says You no longer have access to this page and if you believe that you should be able to see these contents please contact ACCA IT TEAM to set up proper permission for you.
So can you help me
Regards Kainos Muradzikwa (5117970)
5y ago#11You need to contact ACCA https://www.accaglobal.com/vn/en/footer-toolbar/contact-us.html
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