See below a “Top 10” list of recommendations from ACCA to avoid potential pitfalls in sitting session CBEs remotely – with links to where you can find more details:
1. Check the minimum technical specifications AND complete and pass the system test in the same place you will take your exam www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/before-you-book.html
Included in above but worth reiteration:
2. Windows Operating system must pass Genuine Windows Validation
3. A wired internet connection will be more stable than wireless
4. DO NOT SIT YOUR EXAM IN SETTINGS WITH A CORPORATE FIREWALL/VPN
5. Enable internet cookies and disable pop-up blockers
Re desk location and set up of a CLEAR desk area:
6. A completely quiet and private room – make sure no one enters during your exam
7. A minimum monitor size of 17” to be able to effectively manage response options
8. NO SCRAP PAPER is allowed on your desk
9. Scientific calculators are allowed, but not programmable calculators or with word display facility – see FAQs for details www.accaglobal.com/lk/en/help/remote.html
During the exam:
10. You are allowed ONE comfort break of up to 5 minutes. You must NOTIFY your invigilator using the chat function before leaving and on returning but do not need to wait for permission before leaving.
Check out ACCA’s resources on accaglobal.com/remoteready and be sure to READ CAREFULLY the exam regulations here https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/rules-and-regs/exam-regulations.html
ACCA Forums
General ACCARemote Invigilation Session CBEs 1-5 March 2021 – ACCA RECOMMENDATIONS!
5y agoNow I 'm also confused about taking pictures. Do I understand correctly that pictures should be taken by webcamera? In the ACCA website video is mobile hone mentioned as first, but I do not understand how then the pictures are uploaded into the system.
@edite they text a web link to your mobile phone and then you take the photos on your phone and upload them via the link.
Just to give others an insight - part way through my Dec Tax exam I was interrupted by an invigilator on chat who asked why I kept looking to my right. This was where my calculator was placed (next to my right hand). I had to move the webcam to show them this. They then told me I wasn't allowed a scientific calculator & my exam would be terminated if I didn't remove it immediately. I said this was incorrect but they wouldn't back down. I didn't want to waste even more exam time so gave in (the invigilators are very slow at replying!). This was the calculator I have used for all my ACCA exams before & it isn't programmable so not sure what the issue was. I told ACCA afterwards but never got a response. For my exam on Thurs, I'm going to make sure my calculator is in the centre of the desk & I'm thinking of just using a basic calc to be safe.
5y ago#33@lhumphreys - I suggest you have the scientific calculator you want to use and the basic one to hand in reserve. If the invigilator challenges you you can politely say, that you would like to proceed with this calculator which you know to be permitted and that the invigilator can of course report this but it should not prevent you from sitting the exam. It seems that some invigilators are used to a non-scientific calculator exam policy for other qualifications. I know it creates unnecessary stress and I have already reported to ACCA. You would then report in feedback through myACCA.
@lhumpreys - thank you very much! Now it is clear regarding pictures, Quite a lot of additional stress with CBE..
Hi all,
I am currently struggling to load the next questions on the CBE practice platform.
I have opened all the tabs-buttons even and scroll down but it keeps denying access to the next questions.
I have changed the browser even but still no change.
Is it something the inviligator can help with during the live exam?
I am so worried i get stuck in the 50 mark questions.
Thanks.
5y ago#36@imelda2007 - I cannot help you as I just tried an exam in chrome browser and everything worked fine for me. I'm afraid that the invigilator will not be able to provide you with any technical support in the exam. When I had different and rather strange problems with the practice platform I found that they were resolved when I rebooted my PC.
Thanks for your feedback. I Will try to reboot
I used a macbook for my AAA and SBL exam, both exam i had technique issues,
In the AAA exam, i used Chinese typing, when i tried to type in the working sheet, the exam screen was freeze for 20 mins till the invigilator relaunched Onvue for me to allow me changed the typing language to English.
In SBL exam, I lost the last 15 mins, because I cannot type or move the exam exhibit and the working windows. And I asked invigilator, nobody answer me.
I hope nothing will happen to my next AFM exam on Friday.
I have submitted mitigation circumstances for exam, I hope ACCA can take those system issues seriously, I quit my job and spare 3 whole months to prepare those three exams, I don't want to fail because of the system issue because of the issue from Onvue software. That will unfair to all the ACCA students and will have bad reputation toward the organization.
5y ago#39@abbietres - I cannot say for sure but I would suggest that you set up your desk so the open doorway is behind you as that way the camera would pick up if anyone else were to be there. I don't think the invigilator would be happy with it the other way round.
Hi !
I am taking my exam from home tomorrow. Does anyone know if there is any timer on the remote session where I can see how much time I have got left ? Alternatively, can I have a watch with me?
5y ago#41@emiliasu - please look at the links I provided in my initial post at the beginning of this thread. The answer is yes - see "Can I wear a watch or have a clock on the wall?" on this page:
https://www.accaglobal.com/lk/en/help/remote.html
Hi,
Today for my PM exam the invigilator asked me to remove my mouse mat as it’s not allowed?
Just wanted to check if this is right and anyone else had this, seemed strange ?
Thanks,
To: @Kim Smith
To: Colleagues
Dear Kim and Colleagues
I need your help, I’m watching the related video “how launch the exam on the exam day”, after I select the button of check-in. I have to copy the access code in order to enter the OnVue program then as the direction is to press the next button to download the OnVue program.
I already downloaded the latest version of OnVue program and I tested the technical requirements and the system for the need of the exam.
Accordingly, I need to know shall I delete the downloaded version on my laptop before check in the exam in order to download the OnVue or the downloaded copy will work immediately?
Please advice!!!
Thanks
5y ago#44@Amaniabuzaid - as I am not a student I have not been able to walk through the "on the day" process - but I would have thought that if you already have the software, any download would overwrite it if necessary.
I found on PV's site: "You will be asked to download OnVUE, the online proctoring software, if you haven’t before. Follow the prompts in the application to complete the required check-in steps." So this suggests that you will only have the prompt if you don't have it.
So I would not have thought that you need to delete it.
Can anyone please confirm this? THANK YOU @ruksyy for confirmation (below)!
5y ago#45@slawlor92 - on the basis that a mouse mat is not listed as a permitted item - and the video does not show one - I advised another student who asked this before the exam that they should be happy that their mouse works satisfactorily without one. And if to have a mouse mat - to make sure that it is completely plain so could not be concealing anything - and be prepared to discard it if told that it is not allowed.
@Ruksyy
Thanks for your reply.
So uploading the pictures for me and my ID and the room by mobile is it much better ?
Please advise and many thanks in advance
Hi @slawlor92, yes mouse mat was definitely not permitted. I just don't remember where I picked up this information as it is only implied in the work area set up instructions (Google "
Remote session CBE: Your work area on exam day", I'm not sure why I'm unable to paste the link here). It might have been discussed in one of the CBE exam preparation webinars.
@Amaniabuzaid personally I think it's way more convenient and easy than turning around with your laptop. During the checking process the proctor asked me to retake a picture of my ID 2 or 3 times and to take another close-up picture of my desk. I did it fast and without any difficulties with my phone. I imagine getting the right focus and setting with my laptop integrated camera would have been trickier.
I had a word processor in a word processor which I could not remove for Q1. Tried to reconnect with the vigilante however nobody responded. Gave up after 45 min waiting since nobody responded. Tried to do Q3 in the meantime but it was sooooo slow which made me lose even more time.
Is genuine Windows compulsory for remote proctored CBE exam (for APM)?
I tried the "Run system test" in the Lapi with Windows not activated it worked.
Can anyone please guide ?
5y ago#51@jiteshmishra - the first minimum requirement in the systems test has this note:
"Windows Operating system must pass Genuine Windows Validation"
To book an RI exam involves ticking boxes to confirm that minimum requirements - including this stipulation - have been met.
If "on the day" it were apparent that it windows software is not licenced, the Remote Invigilator could end the session and the candidate could not make any claim for refund.
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