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Problems during remote exam

Forums › ACCA Forums › ACCA FR Financial Reporting Forums › Problems during remote exam

  • This topic has 5 replies, 4 voices, and was last updated 2 years ago by mrjonbain.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 10, 2022 at 7:51 am #658187
    hm1995
    Participant
    • Topics: 61
    • Replies: 15
    • ☆☆

    Hello

    I was supposed to write financial reporting exam today(FR), i launched the exam and was able to do a few questions but then the internet connection dropped saying its not able to connect ,and the system closed the exam on its own.i was not able to finish.

    However, i had carried out system test a few days before the exam and passed.

    I went to rebook the exam for contingency week. And it credit my account. However when rebooking it displays a messege: ‘the candidate currently has an open registration for this exam. A new registration cannot be created At present’?

    I dont know what this means. will i be able to rebook for the contingency week? And how long after im supposed to reebok to be eligible to write, as in is there any deadline.?

    June 10, 2022 at 11:21 pm #658413
    mrjonbain
    Moderator
    • Topics: 6
    • Replies: 2430
    • ☆☆☆☆☆

    Please also post above on the following thread-

    https://opentuition.com/forum/acca-forums/general-acca-forums/

    The tutor on that thread, Kim Smith has a great understanding of ACCA and its procedures. Hope this helps.

    December 6, 2022 at 6:01 pm #673720
    JAGETIYA
    Participant
    • Topics: 7
    • Replies: 6
    • ☆

    Then how your problem is resolved brother can you please tell me the whole procedure because I am concerned about if anything technical issue happens with me like pc crash or connection got dropped
    So what will happen to my current exam

    2.and what I have to do to rebook CZ I watched exam rebook video, and it shows that I need to log in and do remaining stuff but my question is
    What will be happening of the current window of exam running means
    If I just open another window or open that in mobile, so isn’t that the invigilator will be termination (cancel exam and not give money)

    3. And how to connect with acca body and resolve issue do they connect me, or I have to connect to them

    What will happen if my Wi-Fi connection will cut in middle of exam
    Can you tell me

    Please consider this important to reply
    And after submitting my exam, can I rebook the exam if I faced a technical issue

    March 14, 2023 at 6:56 pm #681307
    1947hiral
    Participant
    • Topics: 0
    • Replies: 3
    • ☆

    I am facing the same issues..what happened after that..was your issue resolved ?

    March 15, 2023 at 6:06 am #681324
    mrjonbain
    Moderator
    • Topics: 6
    • Replies: 2430
    • ☆☆☆☆☆

    1947hiral, please see the following thread-

    https://opentuition.com/topic/acca-remote-session-exam-re-enter-in-week-2-commencing-14-march/

    If you still have problems after reading above thread and the links contained within the thread, then give details of your issues on the general ACCA forum.

    March 15, 2023 at 6:13 am #681325
    mrjonbain
    Moderator
    • Topics: 6
    • Replies: 2430
    • ☆☆☆☆☆

    1947hiral, welcome to the Opentuition forums. I would advise doing the above actions as soon as possible as time is a factor.

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