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Performance Measurement

SSyed4y ago
Hi SIR, I had passed my exam today by getting good marks, thanks for your consistent help during the preparation for my exam, Thank you very much A question came in my exam as follows : Which of the following would be problems when measuring the performance of a non-profit seeking publicly funded hospital that does not charge for it's services at the point of consumption ? 1) Multiple conflicting objectives 2) Measuring the value of outputs 1) 2 only 2) 1 only 3) Both 1 and 2 4) Neither 1 nor 2 Please confirm me the answer for this one, I will be very thankful to you.
John MoffatJohn MoffatTutor4y ago#1
The answer is (3). There are conflicting objectives (e.g. making people better and cutting costs.) It is hard to measure the outputs (e.g. how do you decide if and when a patient is 100% recovered?)
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