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Technical Problems

new UI

NNiranjan29d ago

updating to the new UI is great as we could now track the progress and all, but it seems to be there is some technical problems. i am experiencing infinite loadings and site glitches (especially when returning to the tab after some times). i don't know its only for me and changing the browser does not seem to be working.

Oopentuition_teamAdmin29d ago#1

Thanks for letting us know.

Which browser/device are you using?

NNiranjan29d ago#2

i am using MS edge mainly. i have also tried chrome and the same problem persists there.

Oopentuition_teamAdmin28d ago#3

Pity you didn’t let us know sooner

We will investigate it

But it will be a few weeks now ;(

Oopentuition_teamAdmin15d ago#4

hi,
Does this happen on lecture pages, or elsewhere? When you return to the tab, what keeps loading—the video or the whole page? Does refreshing fix it? Please also tell us your device and, if possible, attach a screenshot. (or use a contact form to send the detailed info)

thanks!

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