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Dear Sir,
What is the difference between CSF and the core competences? Are core competences always CSF as they create competitive advantage?
I suppose that competitive advantages are CSF but not all the CSF are core competences.
Thank youA core competence is what you are particularly good at. A critical success factor is where you must do well if you are to succeed.
They are linked but might be slightly different. As you say, a core competence should normally be reflected in CSFs. Often a core competence divides into several CSFs so that a core competence of a cut price airline is to get as much flying as possible from each aircraft. To do that it will concentrate on turn-round times, route planning, maintenance schedules. These are likely to be CSFs.
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