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Booked Exam, but Not Shown on Exam Planner

Forums › ACCA Forums › General ACCA Forums › Booked Exam, but Not Shown on Exam Planner

  • This topic has 5 replies, 2 voices, and was last updated 4 years ago by Kim Smith.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 30, 2020 at 12:15 pm #597128
    Farotz
    Participant
    • Topics: 1
    • Replies: 3
    • ☆

    Hi All,

    Yesterday (29th Nov) I booked a remotely invigilated On-Demand CBE exam (FA, for 19th Dec).
    I got both confirmation for registration and payment from the British Council and confirmation of reservation from ProctorU.
    However, when I log into MyACCA > ‘My Qualification’ > ‘Book an Exam’, under ‘Your Plan’ there is no sign of the exam that I have booked and instead there is the following message:
    ‘You have no exams in your plan yet’.
    Do you think that’s normal? Perhaps it will take a bit before it shows up there? Or maybe the Plan does not show remotely invigilated exams or non-session exams?
    This is going to be my first ACCA exam, so any help would be greatly appreciated.
    Kind regards,
    Paolo

    November 30, 2020 at 1:13 pm #597147
    Kim Smith
    Keymaster
    • Topics: 133
    • Replies: 8284
    • ☆☆☆☆☆

    See here – your booking is with ProctorU not ACCA – so no – it will not appear in your myACCA account:
    https://www.accaglobal.com/uk/en/student/exam-entry-and-administration/computer-based-exams/on-demand-cbes/remote-on-demand-cbe-info/remote-on-demand-cbe-faqs.html

    November 30, 2020 at 1:45 pm #597151
    Farotz
    Participant
    • Topics: 1
    • Replies: 3
    • ☆

    Thanks a lot for your answer. I now wonder: should I add it myself to My Plan?
    I see that if I click “Add an Exam” and select “Financial Accounting (FA)” and “On-Demand” and hit “Add to Your Plan”, in the confirmation it says that the Subtotal is “£0.00”. Perhaps that reflects the fact that I have already paid the fees to the British Council?
    Or perhaps adding it or not would not make any difference?

    November 30, 2020 at 2:19 pm #597154
    Kim Smith
    Keymaster
    • Topics: 133
    • Replies: 8284
    • ☆☆☆☆☆

    I do not have access to a student myACCA account. If your questions are not answered on ACCA pages you can contact ACCA directly https://www.accaglobal.com/gb/en/footer-toolbar/contact-us.html

    December 1, 2020 at 2:46 pm #597279
    Farotz
    Participant
    • Topics: 1
    • Replies: 3
    • ☆

    Thanks, ACCA just confirmed over the phone that I do not need to add the exam in MyACCA, and that the results will be automatically added once I will have sat the exam.
    Moreover, I got confirmation from cbe@accaglobal.com that they were notified by the British Council of my booking and that they will therefore send me a Token ID a couple of days before the exam.
    All in order so, reassuring.

    December 1, 2020 at 4:34 pm #597292
    Kim Smith
    Keymaster
    • Topics: 133
    • Replies: 8284
    • ☆☆☆☆☆

    Thank you for the confirmation of the information in the FAQs!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Booked Exam, but Not Shown on Exam Planner’ is closed to new replies.

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