Booked Exam, but Not Shown on Exam Planner

PPaolo5y ago

Hi All, Yesterday (29th Nov) I booked a remotely invigilated On-Demand CBE exam (FA, for 19th Dec). I got both confirmation for registration and payment from the British Council and confirmation of reservation from ProctorU. However, when I log into MyACCA > 'My Qualification' > 'Book an Exam', under 'Your Plan' there is no sign of the exam that I have booked and instead there is the following message: 'You have no exams in your plan yet'. Do you think that's normal? Perhaps it will take a bit before it shows up there? Or maybe the Plan does not show remotely invigilated exams or non-session exams? This is going to be my first ACCA exam, so any help would be greatly appreciated. Kind regards, Paolo

KimTutor5y ago#1

See here - your booking is with ProctorU not ACCA - so no - it will not appear in your myACCA account: https://www.accaglobal.com/uk/en/student/exam-entry-and-administration/computer-based-exams/on-demand-cbes/remote-on-demand-cbe-info/remote-on-demand-cbe-faqs.html

PPaolo5y ago#2

Thanks a lot for your answer. I now wonder: should I add it myself to My Plan? I see that if I click "Add an Exam" and select "Financial Accounting (FA)" and "On-Demand" and hit "Add to Your Plan", in the confirmation it says that the Subtotal is "£0.00". Perhaps that reflects the fact that I have already paid the fees to the British Council? Or perhaps adding it or not would not make any difference?

KimTutor5y ago#3

I do not have access to a student myACCA account. If your questions are not answered on ACCA pages you can contact ACCA directly https://www.accaglobal.com/gb/en/footer-toolbar/contact-us.html

PPaolo5y ago#4

Thanks, ACCA just confirmed over the phone that I do not need to add the exam in MyACCA, and that the results will be automatically added once I will have sat the exam. Moreover, I got confirmation from cbe@accaglobal.com that they were notified by the British Council of my booking and that they will therefore send me a Token ID a couple of days before the exam. All in order so, reassuring.

KimTutor5y ago#5

Thank you for the confirmation of the information in the FAQs!

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