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Technical Problems

The lecture video does not appear

LLinh12y ago
I could not open the lecture for F5 and F9 while P2 is ok. The videos did not appear. I tried with Chrome and Safari but both not work. I also did delete all caches and refreshed the pages but not working either. Very appreciate your help for this issue.
Oopentuition_teamAdmin12y ago#1
Enable javascript (although it should be enabled by default...) If you are trying to access lectures in the office - your corporate internet firewall maybe to blame.. check with your IT department
LLinh12y ago#2
No, I'm accessing it from home and the javascript is enabled. I just installed firefox to try and yet, nothing happened.
Oopentuition_teamAdmin12y ago#3
I can only suggest that you contact your internet provider (send them the link to one of the pages with the video, and ask them to check at their end why they video does not work
LLinh12y ago#4
I will do so then. Thank you very much for your help.
Oopentuition_teamAdmin12y ago#5
well, please come back after you hear from them.. my guess is, your pc is behind a firewall which is blocking the video stream if you can, try and access the lectures from another location, friends house/ on PC or smartphone etc..
Oopentuition_teamAdmin12y ago#6
One last thought... do you have any ad block or pop up block software installed on your PC? this can also block video streaming,..
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