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stakeholder mapping /power and interest

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA BT – FIA FBT › stakeholder mapping /power and interest

  • This topic has 2 replies, 2 voices, and was last updated 9 years ago by zandile.
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    Posts
  • August 20, 2015 at 3:10 pm #267880
    zandile
    Participant
    • Topics: 1
    • Replies: 6
    • ☆

    please can define for me the types of relationship the organisation should seek with stalkeholders

    August 20, 2015 at 5:59 pm #267892
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10595
    • ☆☆☆☆☆

    There is no universal pattern: it depends on the organisation.

    For example, some companies put customer service very high and take seriously customer complaints and feedback. Others (some cut-price airlines for example) seem to treat customers with disdain.

    Similarly with employees: some organisations value their employees very highly whilst others treat them with minimum effort.

    August 21, 2015 at 11:43 am #267957
    zandile
    Participant
    • Topics: 1
    • Replies: 6
    • ☆

    a lot of thanks

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    Posts
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