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sir the question squarize june 2013
in it there is a point
“Some bundle customers found that the broadband service that they had subscribed to did not work. As a result, they were immediately cancelling their contracts for all services within the 14-day cancellation period permitted under the contracts.”
sir the answer kept this in internal perspective
can i place it under customer perspective since if the subscription do not work the customers wont come again.?Yes you can
As long as you explain your reasoning.
There is often more than one classification for the perspectives.
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