FAQualitative characteristics of financial statements

here are 2 questions and answers that i dont undertstand: 1. "The IASB Framework....gives 5 qualitative characteristics which make financial information reliabel. what are these 5 characteristics?" answer: faithful rep, neutrality, substance over form, completeness,neutrality, prudence" my answer: fiathful rep, neutrality, subs over form, completeness, consistency question 2: "which on of the following is NOT a qualitative characteristic of financial information according to the Framework for the...." a. prudence b. consistency c. completeness d accrual correct answer: d ------------------------- my text lists 7 characteristics: fundamental: relevance, true and fair enhancements: verifiability, comparability, understandability, timeliness ------------------------- after doing these 2 questions, i am rather confused