Really confused!!!
I’ve seen these terms used almost interchangeably, is there a difference between them?
I was coming to the idea there wasn’t, then I remembered that Benefits can be assessed using Observable, Measurable, etc while Objectives are set using SMART.
I thought that objectives lead to benefits? e.g. An objective (SMART) would be to introduce an accounts package, and a benefit (OMQF) would be better management information (M), and staff morale perhaps (O)?
This seems to make sense when you have a post implementation review – did the accounts package work? then a benefits realisation review – are staff happier? However reviewing Kaplan, they have a benefits dependency framework that suggests it’s the other way round… benefits lead to objectives?
And so what the heck is a deliverable?
This maybe obvious but I can’t see the wood for the trees anymore.
Thanks!
I’ve seen these terms used almost interchangeably, is there a difference between them?
I was coming to the idea there wasn’t, then I remembered that Benefits can be assessed using Observable, Measurable, etc while Objectives are set using SMART.
I thought that objectives lead to benefits? e.g. An objective (SMART) would be to introduce an accounts package, and a benefit (OMQF) would be better management information (M), and staff morale perhaps (O)?
This seems to make sense when you have a post implementation review – did the accounts package work? then a benefits realisation review – are staff happier? However reviewing Kaplan, they have a benefits dependency framework that suggests it’s the other way round… benefits lead to objectives?
And so what the heck is a deliverable?
This maybe obvious but I can’t see the wood for the trees anymore.
Thanks!
