Need help with a bpp question

So what help do you need? You don't say what you issue is above. Let me know and I can help. Thanks

well i put the answer as B because i thought that if i say to the people who are not able to understand it that they will not understand all of the financial statements then they may seek advise to understand what they are not able to understand. However the book answer is C which. I don't understand why C because we should have already classify and characterise and present the information clearly and for such reason i don't think it is a way to deal with the situation.