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ACCA Forums
General ACCAMitigating Circumstance
@phuongmore - see here https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html Clearly if you have no documentary evidence you can't submit it - so you should provide sufficient description in order that your circumstances can be matched to their internal reports.
I can't think of anything obvious that you should add - but you might finish with "I should be most grateful if you could please advise if there is any further information I should provide for your consideration." I'm sure they won't - but it's a nice "pleasantry" to finish off your claim.
If you have successfully submitted, I don't think it's possible to resubmit. I suggest you check your spam and other folders in case you are overlooking an automated response. If you can't find email and your email contact details in myACCA are correct and up-to-date you could contact ACCA directly https://www.accaglobal.com/hk/en/footer-toolbar/contact-us.html and ask can they confirm receipt of request. ACCA will take account of all mitigating circumstances received before the deadline - it is a necessary procedure - they simply have to (!)
Dear Sir,
I had faced lot of problem hence, applied for Mitigation circumstance with proof. But now I have a feeling that mitigation circumstances have not been conceded in my situation and I failed .
could you please advise what can be done at this stage?
Thank you
See here https://www.accaglobal.com/russia/en/help/exam-sessions.html
"What are my options if I have made a request for mitigating circumstances, but don't believe my circumstances have been fully considered when I receive my result?
If you believe that we have not applied our procedures properly when you receive your exam result, you can follow the mitigating circumstances appeals process."
Takes you to this page https://www.accaglobal.com/russia/en/student/exam-entry-and-administration/exam-results/mitigating-circumstances.html#What-are-my-options-if-I-don%27t-believe-my-circumstances-have-been-fully-considered-when-I-receive-my-result?
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