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ACCA Ethics & Professional Skills Module

Issues with accessing EPSM

NNatasha5y ago
Does anyone have an issues accessing the module ? There are days when i can access it and days when i can't. It make is impossible to plan. When i am free and ready to work on it , i cant access it. when at work is available! The error that i am getting is IIS 502.5 Error.
KimKimTutor5y ago#1
You can browse the web for possible solutions https://www.howtogeek.com/356389/what-is-a-502-bad-gateway-error-and-how-can-i-fix-it/ if you think problem is with ACCA rather than your computer I suggest you contact ACCA.
NNatasha5y ago#2
Hi Kim, Many thanks for your reply. Have tried different browsers and have contacted ACCA . Even with a different browsers i am getting the same error message. ACCA reply time is 3 days and at the moment i am awaiting for their reply . in a meanwhile i was wondering if anyone else is experiencing the same issue.
JJim5y ago#3
Hi, Did this get resolved for you. Im having the same problem.
Lluisa5y ago#4
I am having the same problem. not sure how to resolve
JJim5y ago#5
Have you contacted acca. They have said to me they will come back in 5 days.
KimKimTutor5y ago#6
I am away from my office this week - otherwise I could try and access it myself - the site does go down from time to time. I will alert a contact at ACCA to your issues so ACCA is aware - in the meantime I can only suggest you try again each day. There could just be a lot of traffic as many finalists may now be completing it in order to apply for membership.
Lluisa5y ago#7
They have replied me as follows : I am sorry that you are experiencing an error message when trying to access the Ethics and Professional Skills Module (EPSM). When completing EPSM, please follow the steps below to minimize errors: - Use a laptop or PC if possible - Clear your cookies and temporary internet files - Please ensure that your browser is set to allow pop-ups and that - You have adobe reader installed - You need to use an up to date browser. Some functionality may be limited if you are using an old browser If this does not fix the issue or you receive any error message, please provide me with a screen shot (showing the full webpage and URL) and I will have our IT department investigate. However I am unable to launch the link even I did the above
SSpiroSupporter5y ago#8
The same issue happens to me. Could anyone currently access EPSM? HTTP Error 502.5 - Process Failure Common causes of this issue: The application process failed to start The application process started but then stopped The application process started but failed to listen on the configured port Troubleshooting steps: Check the system event log for error messages Enable logging the application process' stdout messages Attach a debugger to the application process and inspect
Lluisa5y ago#9
I am able to see the stuff already after sending another email to them. Thanks all, especially Mr Kim. :D
JJim5y ago#10
Its working now for me also. Thanks Kim for your support.
Lluisa5y ago#11
Currently my progress stuck with module one session 4. Do you experience the same.
Lluisa5y ago#12
Can assess after logging in and logging out
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