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General ACCACBE Practice Platform Access Issue

SSerena5y ago
When trying to access the CBE practice platform, it says Access authorized on top but after several minutes of loading, I always got a error message from TestReach saying Error 404, Hmm Something went wrong, the page you are looking for does not exit. I tried different laptops, different browser and clear cache, nothing worked. Can anyone help me? Thanks a lot in advance!
KimKimTutor5y ago#1
If you are accessing it through MyACCA it is ACCA you need to be contacting. Usually these things are a glitch that ACCA is working on and it will get resolved if you keep trying. If in the meantime you are looking for other CBE familiarisation, there are videos and a guidance document that can be downloaded from this page: https://www.accaglobal.com/us/en/student/exam-support-resources/professional-exams-study-resources/cbe-practice-platform-support.html
SSerena5y ago#2
Been in contact with ACCA since mid Aug, will keep trying. Thank you for the help Kim!
VVeronikaSupporter5y ago#3
I have sorted out my problems using this link https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect.html
KimKimTutor5y ago#4
Thank you Veronika - I was just going to add that contact link. I've also been told that there has been a glitch that has been resolved. Also that ACCA recommends using "a recent version of Google Chrome browser".
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