Access to EPSM in myacca issue — OpenTuition Forums

JJanC1y ago

Hi everyone, I purchased EPSM in 2020, I haven’t finished as I focused on another paper. After I completed the paper I tried to access EPSM and finish it through myacca->my qualification—> launch EPSM, but there are nothing there except showing the purchase courses of EPSM and FIP. I have sent the e-mail to ACCA Connect, what they said are I can access to it once I have purchased, and also told me a new token has been registered, but I will can’t make it. I am quite frustrated what I have to do to access to it. Thank you.

KimTutor1y ago#1

If you go through this route https://forms.accaglobal.com/contact-us when you choose EPSM module topic under "Ethics modules" there is a link to "try our trouble shooting steps". I that does not resolve, I suggest you try the "Do you want to chat with one of our agents?" option.

JJanC1y ago#2

Thanks for your reply. I tried it and now is in the loop that staff of ACCA Connect told me has passed the inquiry to IT dep. They said a new token for accessing my EPSM without the path and steps, I can only keep asking how to access it. Thank you for your suggestion, appreciated.

KimTutor1y ago#3

You're very welcome! It isn't an issue I've seen reported before, but I'm sure it will be resolved.

JJanC12mo ago#4

It is sorted out finally. Hopefully the journey of EPSM will be smooth finger cross.

KimTutor12mo ago#5

Thank you for the conclusion!

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