Skip to contentSkip to search

Workplace diversity and inclusion

Workplace diversity concerns the range of backgrounds, characteristics, experiences and perspectives among people at work. Inclusion concerns whether people can participate, contribute and access opportunities meaningfully. Diverse membership alone does not establish inclusive practices or better performance; recruitment, work design, behaviour and access all matter.

Worked example

A team recruits people with varied experience but reviews meeting practices after finding that some members cannot contribute effectively. Improving access and how discussion is run supports inclusion beyond membership numbers.

Common mistake

Assuming diversity automatically prevents groupthink or measuring inclusion solely by headcounts.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Supporting September 2026–June 2027
ACCA SBL Supporting September 2026–June 2027
FIA FBT Supporting September 2026–June 2027