Training need
A training need is a relevant gap in knowledge, skills or behaviours that an appropriate learning intervention can address. It is identified by comparing current capability with the requirements of work or future responsibilities. Evidence can come from observation, assessment, performance discussion or planned changes. A performance problem does not automatically establish a training need where its cause is a faulty process, unavailable resources or an unsuitable target.
Worked example
A team must use a new invoicing system but cannot yet process its key transaction types correctly. That skills gap is a training need. An outage preventing system access requires a different response.
Common mistake
Do not confuse the gap itself with the process of analysing it, or prescribe training before establishing what is missing and why.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Direct | September 2026–June 2027 |
| FIA | FBT | Direct | September 2026–June 2027 |