Team development
Team development improves a group’s ability to work together towards shared objectives. It can involve clarifying purpose, roles and norms, building relevant skills, managing conflict and strengthening communication and trust. Development responds to actual needs rather than relying only on a stage model or a one-off event. Changes in tasks or membership can create new development needs.
Worked example
A team reviews repeated hand-off delays, clarifies responsibilities and practises how to raise exceptions. Follow-up checks whether coordination and service outcomes improve.
Common mistake
Do not equate team development only with social activities or assume attending a workshop creates lasting improvement without changes in work and follow-up.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Direct | September 2026–June 2027 |
| FIA | FBT | Direct | September 2026–June 2027 |