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Talent management

Talent management coordinates how an organisation identifies, attracts, develops, deploys and retains the people and capabilities needed for its strategy. It can address critical roles, future skills and succession as well as current performance. The approach should fit organisational needs and support fair opportunities rather than rely only on a small group labelled high potential. Outcomes depend on the quality of management, work and development opportunities.

Worked example

A business expanding into a new service identifies required capabilities, develops current staff and recruits where gaps remain. It reviews retention, succession and whether the resulting skills support the expansion.

Common mistake

Do not equate talent management solely with recruitment or bonuses for current high performers. Consider future needs, deployment and the conditions enabling people to contribute.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA SBL Direct September 2026–June 2027