Strategy implementation
Strategy implementation turns chosen direction into coordinated actions, resources, systems, responsibilities and behaviour. It requires more than announcing objectives: skills, information, incentives and controls must support the change. Monitor both results and whether the expected causal assumptions remain valid. Implementation can reveal a need to revise strategy, so distinguish execution failure from an unsuitable original choice rather than assuming every shortfall has one cause.
Worked example
A customer-service strategy requires staff training, authority, reliable information and suitable measures, not just a slogan about putting customers first.
Common mistake
Do not change targets without giving people the resources or decision rights needed to deliver them.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | APM | Direct | September 2026–June 2027 |
| ACCA | SBL | Direct | September 2026–June 2027 |
