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Strategy implementation

Strategy implementation turns chosen direction into coordinated actions, resources, systems, responsibilities and behaviour. It requires more than announcing objectives: skills, information, incentives and controls must support the change. Monitor both results and whether the expected causal assumptions remain valid. Implementation can reveal a need to revise strategy, so distinguish execution failure from an unsuitable original choice rather than assuming every shortfall has one cause.

Worked example

A customer-service strategy requires staff training, authority, reliable information and suitable measures, not just a slogan about putting customers first.

Common mistake

Do not change targets without giving people the resources or decision rights needed to deliver them.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA APM Direct September 2026–June 2027
ACCA SBL Direct September 2026–June 2027