Stakeholder mapping
Stakeholder mapping assesses relevant groups by factors such as power and interest to guide engagement and understand their influence on strategy and performance. Mendelow’s power-interest matrix commonly distinguishes low and high levels to suggest differing communication and management needs. Categories are context-specific and can change. A low-power classification does not remove legal or ethical duties, and the model should not be used to justify ignoring harms to vulnerable groups.
Worked example
A regulator with strong power and active interest needs close engagement, while a community’s influence may rise if an environmental issue gains public attention.
Common mistake
Do not treat a matrix position as permanent or as permission to disregard stakeholders with little formal power.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | APM | Direct | September 2026–June 2027 |
| ACCA | BT | Direct | September 2026–June 2027 |
| ACCA | SBL | Direct | September 2026–June 2027 |
| FIA | FBT | Direct | September 2026–June 2027 |
