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Stakeholder mapping

Stakeholder mapping assesses relevant groups by factors such as power and interest to guide engagement and understand their influence on strategy and performance. Mendelow’s power-interest matrix commonly distinguishes low and high levels to suggest differing communication and management needs. Categories are context-specific and can change. A low-power classification does not remove legal or ethical duties, and the model should not be used to justify ignoring harms to vulnerable groups.

Worked example

A regulator with strong power and active interest needs close engagement, while a community’s influence may rise if an environmental issue gains public attention.

Common mistake

Do not treat a matrix position as permanent or as permission to disregard stakeholders with little formal power.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA APM Direct September 2026–June 2027
ACCA BT Direct September 2026–June 2027
ACCA SBL Direct September 2026–June 2027
FIA FBT Direct September 2026–June 2027