Project benefit
A project benefit is a measurable favourable outcome arising from using the project’s outputs. Benefits may be financial or non-financial and can occur after delivery has finished. Planning identifies the expected improvement, its baseline, measurement, owner, timing and the changes necessary to realise it. Forecast benefits should be assessed alongside costs, risks and adverse consequences.
Worked example
A new scheduling system is expected to reduce missed appointments from 8% to 5%. The system is an output; the three-percentage-point reduction is a benefit whose measurement and ownership must continue after launch.
Common mistake
Delivering a building or software system is not itself proof that the intended service, cost or performance improvement has occurred.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | SBL | Direct | September 2026–June 2027 |