Prioritisation
Prioritisation ranks tasks or objectives so that attention and resources go to the most important work. Urgency, impact, dependencies, deadlines and risk all matter. An urgent request is not automatically more important than preventive work whose deadline is further away.
Worked example
A manager completes a critical payroll correction before an optional presentation update, then schedules a control improvement that will prevent repeated payroll errors.
Common mistake
Responding to the loudest requester first or continually postponing important work because it is not yet urgent.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Direct | September 2026–June 2027 |
| FIA | FBT | Direct | September 2026–June 2027 |