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Principal and agent in a customer contract

Determine the specified good or service, assess control before transfer and consider the IFRS 15 indicators in the circumstances. A principal normally recognises the gross consideration to which it expects to be entitled; an agent recognises its fee or commission. Legal title or invoicing alone is not conclusive.

Worked example

A platform collects $100 from a customer and is entitled to a $10 commission for arranging a third-party service. If it is an agent and no other adjustments apply, it recognises $10 revenue.

Common mistake

Automatically recognising the full $100 as revenue because it passed through the platform, or deciding solely from who issued the invoice.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA FR Direct September 2026–June 2027
ACCA SBR Direct September 2026–June 2027