POPIT model
The POPIT model considers people, organisation, processes and information technology together when analysing business change. It prompts questions about skills and behaviour, structures and responsibilities, how work flows and the technology supporting it. A change in one view can require changes in the others. The model helps avoid treating an organisational problem solely as a software purchase or training exercise.
Worked example
A company replaces its order system. It reviews staff capability, approval responsibilities, the order-to-delivery process and data or system interfaces together. Installing software alone would leave unclear ownership and duplicated steps unresolved.
Common mistake
Do not confuse POPIT with a project life cycle or assume its four views are sequential phases. Examine their connections and the actual problem to be solved.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | SBL | Direct | September 2026–June 2027 |