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On-the-job training

On-the-job training develops capability while working in, or closely alongside, the actual job setting. It can include demonstration, supervised practice, coaching, shadowing or planned rotation. It helps connect learning to real tasks but requires capable supervision, time and suitable safeguards. Simply leaving an inexperienced person to cope with normal duties is not a well-designed training programme.

Worked example

An experienced colleague demonstrates a reconciliation, watches the learner complete one and gives feedback before gradually reducing supervision. Sensitive work is reviewed until the required standard is demonstrated.

Common mistake

Do not assume workplace learning is cost-free or always consistent. Allow for the trainer’s time, interruption, errors and the quality of guidance.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Direct September 2026–June 2027
FIA FBT Direct September 2026–June 2027