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Maslow’s hierarchy of needs

Maslow’s hierarchy is a motivation theory that groups needs into physiological, safety, social or belonging, esteem and self-actualisation needs. It proposes that relatively unsatisfied needs influence motivation, with more basic needs generally taking priority. In organisations, it encourages attention to security, relationships, recognition and opportunities to realise potential, as well as pay. The hierarchy is a conceptual guide, not a rule that every individual progresses through identical fixed steps or completely satisfies one need before experiencing another.

Worked example

A manager introduces challenging development projects but ignores unsafe working conditions and serious job insecurity. Maslow’s approach suggests these more basic concerns may limit the motivational effect of development opportunities.

Common mistake

Do not assume that all employees are at the same level or that a single reward meets everyone’s needs. The model does not justify ignoring individuals’ circumstances.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Direct September 2026–June 2027
ACCA SBL Supporting September 2026–June 2027
FIA FBT Direct September 2026–June 2027