Lewin’s force-field analysis
Force-field analysis examines forces supporting a proposed change and forces restraining it. It helps identify why the current situation persists and which practical actions might shift the balance. Reducing barriers can be more useful than simply increasing pressure for change. Any scores are judgemental aids, not precise measurements that prove the proposal will succeed.
Worked example
A team wants to adopt a new scheduling process. Better service is a driving force; lack of training and fear of lost autonomy restrain it. Providing practice and agreed decision rights may reduce resistance more effectively than repeated demands to comply.
Common mistake
Do not assume all resistance is irrational or add arbitrary scores as though they calculate an objective probability of success. Investigate the concerns and evidence.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | SBL | Supporting | September 2026–June 2027 |