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Learning

Learning develops knowledge, understanding, skills or behaviours through experience, study, reflection or practice. It is broader than attending a formal course and may occur deliberately or incidentally. Useful workplace learning requires opportunities to interpret experience, test ideas and receive feedback. Different methods can suit different tasks; a preferred approach does not establish a fixed limit on how a person can learn.

Worked example

After a presentation, an employee reviews feedback, identifies a clearer explanation and tests it in the next meeting. The improvement develops through experience and reflection rather than attendance alone.

Common mistake

Do not treat learning preferences as proof that a person can only learn in one format. Assess the knowledge or performance actually developed.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Direct September 2026–June 2027
FIA FBT Direct September 2026–June 2027