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Learning organisation

A learning organisation deliberately develops its ability to learn from experience, share knowledge and adapt its practices. It supports questioning, feedback and development across the organisation rather than treating learning solely as individual course attendance. Pedler, Burgoyne and Boydell are associated with the learning-company approach.

Worked example

After a failed launch, teams examine causes without concealing errors, share lessons and change the approval process. Repeating the same training without changing the process would show weaker organisational learning.

Common mistake

Calling any business with a training budget a learning organisation or assuming learning occurs automatically after an experience.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Supporting September 2026–June 2027
ACCA SBL Supporting September 2026–June 2027
FIA FBT Supporting September 2026–June 2027