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Instrumental stakeholder view

An instrumental stakeholder view considers how stakeholder relationships contribute to organisational objectives and outcomes. It examines practical connections such as employee commitment, customer trust, supplier cooperation and long-term viability. This differs from a normative argument based on duties or the inherent validity of interests. The perspectives can overlap, but a useful consequence does not settle every ethical question.

Worked example

A company improves supplier payment practices partly because reliable relationships reduce disruption and support its strategy. That explains an instrumental reason alongside any independent payment obligations.

Common mistake

Do not assume conduct is ethically justified solely because it benefits the organisation or equate instrumental reasoning only with immediate profit.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA SBL Supporting September 2026–June 2027