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Indirect stakeholder claim

An indirect stakeholder claim concerns a stakeholder unable to express its own interest effectively to the organisation. Reasons can include lack of access, remoteness or interests of future generations and the natural environment. Someone else may interpret or represent the claim, creating a need to assess the representation and evidence. Being unable to speak does not invalidate the underlying interest.

Worked example

A long-lived project can affect future residents who cannot participate in today’s consultation. Decision-makers examine credible evidence about those effects and the assumptions of people speaking on their behalf.

Common mistake

Do not confuse an indirect claim with a claim of little importance or accept every spokesperson’s interpretation without scrutiny.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA SBL Supporting September 2026–June 2027