Human resources department
A human resources department is a specialist organisational unit supporting people-related policies, processes and advice. Its remit can include recruitment, learning, employee relations, reward and compliance support, depending on the organisation. It does not remove line managers’ responsibility for day-to-day treatment, supervision and development of their staff.
Worked example
HR advises a manager on a fair selection process and maintains employment records, while the manager defines the role’s needs and participates in assessing candidates.
Common mistake
Confusing the department with the entire process of human resource management or assuming only HR can influence employee experience.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Supporting | September 2026–June 2027 |
| FIA | FBT | Supporting | September 2026–June 2027 |