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Feedback control

Feedback control compares observed results with a target or standard and uses the difference to guide corrective action. It can identify a need to change operations, improve information or review an inappropriate standard. A simple single-loop response aims to restore performance against the existing objective; double-loop learning questions the objective or governing assumptions themselves. Timeliness matters because action may be ineffective once the opportunity to influence the process has passed.

Worked example

Weekly waste exceeds standard, prompting a review of machine settings and operator training before the next production run.

Common mistake

A report that merely records a variance without interpretation or action is not a complete control process.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA APM Direct September 2026–June 2027
ACCA MA Direct September 2026–June 2027
ACCA PM Direct September 2026–June 2027
FIA FMA Direct September 2026–June 2027