Downstream supply chain
The downstream supply chain covers the activities and relationships through which an organisation’s outputs reach customers and users. It can include distributors, retailers, delivery and after-sales services. The direction is relative to a focal organisation, while information, returns and payments may move in different directions.
Worked example
A producer supplies a wholesaler that serves retailers. The wholesaler and retailers are downstream of the producer; customer-return information flows back to it.
Common mistake
Equating downstream with physical delivery alone or ignoring returns, customer service and demand information.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | SBL | Supporting | September 2026–June 2027 |