Decisional managerial roles
The decisional category in Mintzberg’s managerial-role model covers entrepreneur, disturbance handler, resource allocator and negotiator. Entrepreneur initiates improvements or change; disturbance handler responds to important unexpected problems; resource allocator determines how scarce resources are used; negotiator represents the organisation in significant negotiations. These are four of the model’s ten roles, alongside its interpersonal and informational categories.
Worked example
A factory manager proposes a new workflow as entrepreneur, deals with a major equipment failure as disturbance handler, assigns overtime funds as resource allocator and negotiates revised delivery arrangements as negotiator.
Common mistake
Entrepreneur in this model is a managerial change role and does not mean the person must own a start-up business.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Direct | September 2026–June 2027 |
| FIA | FBT | Direct | September 2026–June 2027 |
