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Coordinating

Coordinating aligns interdependent activities so that their timing, outputs and resources support shared objectives. It can use plans, meetings, information systems, standard processes and direct discussion. Coordination becomes especially important where one unit’s work depends on another’s decisions. It is not the same as centralising every decision or requiring every task to follow identical procedures.

Worked example

A sales team agrees delivery promises with production and logistics rather than committing to dates independently. Sharing capacity and order information reduces conflicts and missed deliveries.

Common mistake

Do not judge each department’s results in isolation when its decisions affect others. More meetings do not automatically mean better coordination unless relevant information and decisions follow.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA BT Direct September 2026–June 2027
FIA FBT Direct September 2026–June 2027