Coercive power
Coercive power is influence based on the perceived ability to impose an adverse consequence. It can involve formal sanctions or other penalties, but its exercise must be assessed against law, policy, fairness and ethics. Fear may obtain short-term compliance while discouraging openness, initiative or reporting of problems. Distinguish having a sanction available from choosing to use it effectively and appropriately.
Worked example
A supervisor threatens an unauthorised loss of shifts to obtain agreement. The threat may influence behaviour but raises fairness and legal concerns; the existence of influence does not justify the action.
Common mistake
Do not assume coercive influence is automatically legitimate or the same as ordinary clear supervision. Also consider hidden costs such as fear and withheld information.
Where it appears in your exams
| Qualification | Exam | Relationship | Period |
|---|---|---|---|
| ACCA | BT | Supporting | September 2026–June 2027 |
| FIA | FBT | Supporting | September 2026–June 2027 |