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Change kaleidoscope

The change kaleidoscope is a framework associated with Balogun and Hope Hailey for choosing an approach to change that fits its context. Its eight contextual features are time, scope, preservation, diversity, capability, capacity, readiness and power. They examine urgency and extent, what must be retained, differences between affected groups, ability to implement change, available resources, willingness to change and the authority to act. The features inform choices about the change path, starting point, style, interventions and roles; they do not prescribe one universally successful method.

Worked example

A hospital must introduce a new scheduling system within six months. Staff understand its benefits but lack training, and clinical teams have different routines. The review identifies tight time, low implementation capability and significant diversity. Managers arrange role-specific training and clinical champions rather than relying on a single announcement.

Common mistake

Capability means ability; capacity concerns resources such as time and money. Readiness is not established merely because senior managers support the change.

Where it appears in your exams

QualificationExamRelationshipPeriod
ACCA SBL Direct September 2026–June 2027