360-degree appraisal

A 360-degree appraisal collects feedback about an individual from several relevant perspectives, such as a manager, colleagues, direct reports and customers. It can reveal differences in how behaviour is experienced and support development, but feedback needs suitable questions, confidentiality arrangements and careful interpretation. Different respondents may observe different work or have different incentives. Use it as evidence for a constructive appraisal rather than assuming that a larger number of opinions makes a judgement unbiased or complete.