CIMA E2 Managing Performance Flashcards

What is the PESTEL framework?

What are the elements of the Porter 5 Forces model?

Sustainability, self-governance and evolution/adaption are important qualities of what?

What is a value proposition?

What is a stakeholder?

Stakeholders can be prioritised on the basis of four qualities. What are these?

What are they?

What is strategic drift?

What does VUCA mean in relation to an environment?

What are the five ways in which an organisation can approach self-disruption?

There are five digital operating models. What are these?

How can management be defined?

What are Fayol’s five management functions?

Who was the first proponent of scientific management?

Who was the first proponent of the human relations school of management?

What are Drucker’s five categories of management activity?

What are Mintzberg’s three management roles?

The Ashridge model proposes four leadership styles. Going from autocratic to democratic, what are these styles?

What are the two axes on Blake and Mouton’s managerial grid?

What are the two missing descriptors of management style in the diagram below?

What are the three elements of Adair’s action-centred leadership theory?

What are the four variables of Handy’s best fit theory?

What two variables did Fiedler suggest that leadership effectiveness depended on?

What is meant by the term ‘power’ in management?

What is meant by ‘authority’ in management?

What is responsibility?

What is delegation?

What are three approaches to training?

What is a 3600 appraisal?

What are Lockett’s 6 potential barriers to effective performance appraisal?

What are the three types of discrimination?

What type of behaviour justifies immediate dismissal?

What is a grievance procedure?

Health and safety legislation imposes duties on employers but not employees.

What are the three methods in which employment can be ended?

What are the three remedies for unfair dismissal?

Who devised the Theory X and Theory Y approaches to management?

What are the characteristics of Theory X and Theory Y managers?

What are intrinsic and extrinsic rewards?

What is meant by SMART target or objective setting?

What is job enrichment?

What is meant by ‘management by objectives’?

What are the elements of the cultural web?

How did Handy classify cultures?

What are Schein’s three levels of culture?

According to Handy, what are the characteristics of a group?

In Belbin’s classification of team roles

In Belbin’s classification of team roles, what is the title of a person who is rather unusual and unorthodox

What are Tuckman’s stages of team development?

Which terms are missing from the communication pathway diagram, below?

What are six potential barriers to communication?

A bargaining process between two or more parties, each with their own objectives trying to find common ground

What are the two axes on the Thomas-Kilmann Conflict Mode Instrument?

What are the missing descriptors in the following TKI diagram?

What are four typical characteristics of projects and which can contribute to their risk?

What are the four responses to risk (TARA)?

What are the four types of feasibility that should be considered for any project?

Ward and Daniels identified four classes of benefits that can arise from projects. What are these?

What is meant by the ‘scope’ of a project?

What is a project work breakdown structure?

What is the critical path length?

What is the activity expected time used in the PERT approach?

What are the two types of review that should be carried out after a project is completed?

What is PRINCE2?