PM Chapter 19 Questions Performance in the not-for-profit sector
11 Comments
M
MMA·
100% :)
J
John MoffatTutor·
Well done, but do make sure that you buy a Revision Kit from one of the ACCA approved publishers. Our tests are just short quick checks after each chapter, but the Revision Kit is full of past exam and other exam standard questions for practice which is vital to passing the exam :-)
A
alie2018·
Thanks. Helpful questions focusing on value for money (3Es).
S
Sayedur·
How a survey of customer satisfaction is not a performance measure in respect of quality for a railway company?
J
John MoffatTutor·
The survey itself is not a measure - it is the results from the survey that are the measure.
(I do stress this in the lecture. I assume you watched the lecture before attempting the test? :-) )
S
Sayedur·
Answer the Question ! please!
S
Sayedur·
And thanks for the reply.
J
John MoffatTutor·
But I have answered your question!
S
Sayedur·
Would you explain question:1 please?
J
John MoffatTutor·
Have you actually watched the free lectures? (because there is no point in attempting the test if you have not, and I am certainly not going to type out all my lectures!!)
As I explain in the lecture, effective is looking at how successful they are at whatever they are supposed to be doing. If patients return with the same problem then the hospital obviously did not do a good job the first time!
W
Wang·
If the percentage of patients return with the same problem increased?it can mean the efficency is improved?can I understand this question 1 well.
(I do stress this in the lecture. I assume you watched the lecture before attempting the test? :-) )
As I explain in the lecture, effective is looking at how successful they are at whatever they are supposed to be doing. If patients return with the same problem then the hospital obviously did not do a good job the first time!